About

One Platform

Herluma is here to make things easier for emergency shelters and those they serve. Our platform allows shelters to digitize their waitlists and logbooks, making it possible to securely and anonymously share real-time bed availability with other shelters. By enabling shelters to work together, we are helping make sure no one is left without a place to go.

Our goal is simple: to connect people with the resources they need, faster and more efficiently, while letting shelters focus on what matters most—providing care and support for individuals experiencing homelessness.

Herluma is partnered with AEHCR

Who We Help

Emergency Shelters

Service Providers

Individuals in Need

Digitize your shelter waitlists and logbooks, and your availability information will be automatically updated.

Anyone can easily view the live, accurate bed and waitlist availability of your shelter, and of all shelters that are using Herluma’s website.

Post clinics or other services and events that your organization is hosting, in a centralized location easily accessible by the public.

Use the Shelter Search to view all shelters with available beds/waitlists, and filter by ones that suit your needs.

Use the forum to view resources like free meals and workshops that are happening in Victoria. 

Our Features

Emergency Shelters

to access Herluma's services

Manage Waitlists

View Shelters

Get Statistics

Community Bulletin

Quickly add, check-in, and remove from digital waitlists and logbooks that present client information in an organized, easy to use table.

Direct people to available shelters that suit their needs. Know in real-time what shelters have available beds or waitlist spots, what services they offer, and any restrictions they have.

You have the option to collect and view automatically generated data about who is staying in your shelter and what their needs are.

Post charity events that your shelter is hosting. Post information about EWR shelters.

Service Providers

to add to the forum

Event Calendar

Post charity events that your organization is hosting, and view other events in Victoria. Post information about EWR shelters.

Public

No login required

View Shelters

Event Calendar

Direct people to available shelters that suit their needs. Know in real-time what shelters have available beds or waitlist spots, what services they offer, and any restrictions they have.

View local services and events, and find information about health services, meal services, drop-in centres, employment help, and legal services in Victoria.

Free & Easy to Use

Contact us to make an account. We'll provide you with a one-time password.
Fill in your shelter's contact information, restrictions, and services you provide.
You have the option to record demographic information for the people in your shelter and see daily reports of who stayed in your shelter.
Use waitlists and logbooks. The number of vacancies in your shelter will automatically update and be visible to every other shelter using the site.
View other shelter's capacities. If you have someone who can't stay at your shelter, quickly search for other shelters and direct them to an available one that suits their needs.